Counselling was once the exclusive domain of the professional therapist, but no longer. New insights into human behaviour have helped remove the subject's mystique, making the activity more client-focused and therefore more approachable as a topic of training. With the courses, techniques and support of the Institute's tutors, counselling skills can be acquired by anyone ready to learn.
By selecting targeted databases they ensure that the right message is reaching the right user group, and by utilising the detailed reporting elements IOC can fully track the success of their campaign ensuring that follow up calls are more effective. |